Terms & Conditions
Last updated: 10/31/2025
Welcome to Vicelle Naturals. These Terms & Conditions (“Terms”) govern your access to and use of our website https://vicellenaturals.com, our products, and related services (collectively, the “Services”). By accessing or purchasing from our site, you agree to be bound by these Terms. Please read them carefully before using our Services.
If you do not agree to these Terms, please do not use our website or purchase our products.
1. General Information
Vicelle Naturals is a natural wellness brand specializing in sea moss gels, herbal supplements, and other holistic wellness products. Our products are intended to support overall health and wellness through natural ingredients.
All information on our site, including product descriptions, blog posts, and educational content, is provided for informational purposes only and is not intended as medical advice.
2. Eligibility
By using our website, you confirm that:
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You are at least 18 years of age, or you have the consent of a parent or guardian.
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You agree to provide accurate and complete information when creating an account or placing an order.
3. Product Disclaimer
Our products are made from natural ingredients and are not evaluated by the Food and Drug Administration (FDA).
They are not intended to diagnose, treat, cure, or prevent any disease.
Individual results may vary. Always consult your healthcare provider before starting any new supplement or wellness regimen, especially if you are pregnant, nursing, taking medication, or have a medical condition.
4. Orders and Payments
All prices listed on our website are in U.S. dollars (USD).
We reserve the right to refuse or cancel any order for any reason, including product availability, pricing errors, or suspected fraudulent activity.
Accepted payment methods include major credit/debit cards, PayPal, Shopify Payments, and any other options displayed at checkout.
Once your order is placed, you will receive a confirmation email with your order details.
5. Shipping and Delivery
We process and ship orders Monday through Friday, excluding holidays.
Orders typically ship within 2–5 business days unless otherwise stated.
Shipping times may vary based on your location and chosen shipping method. Vicelle Naturals is not responsible for delays caused by carriers, customs, or natural events beyond our control.
6. Returns and Refunds
Due to the perishable nature of our sea moss gels and natural products, all sales are final.
However, if your order arrives damaged or incorrect, please contact us at support@vicellenaturals.com within 48 hours of delivery.
Include your order number and a clear photo of the issue. We will review your claim and may issue a replacement or partial refund at our discretion.
7. Subscriptions
By enrolling in a subscription plan, you authorize Vicelle Naturals to charge your payment method on a recurring basis according to your selected frequency.
You can modify or cancel your subscription anytime through your account dashboard or by contacting us at support@vicellenaturals.com before your next renewal date.
8. Intellectual Property
All content on this website—including images, text, graphics, product names, and logos—is the intellectual property of Vicelle Naturals and protected by U.S. and international copyright laws.
You may not copy, reproduce, distribute, or use any content without written permission.
9. Limitation of Liability
Vicelle Naturals shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.
By purchasing and using our products, you acknowledge and agree that you do so at your own risk.
10. Indemnification
You agree to indemnify and hold harmless Vicelle Naturals, its owners, employees, and affiliates from any claims, damages, or expenses arising from your misuse of our website, products, or violation of these Terms.
11. Changes to Terms
We reserve the right to modify or update these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our Services after any changes constitutes acceptance of the new Terms.
12. Contact Information
For any questions regarding these Terms & Conditions, please contact us at:
Vicelle Naturals
📧 Email: support@vicellenaturals.com
🌐 Website: https://vicellenaturals.com